Privacy Policy

Artheos GmbH processes personal data strictly according to statutory requirement as set by the GDPR. In the following section, you will learn what kind of data is collected when visiting our website or other services (contact, social media, applications) and how this data is being used.

We reserve the right to adapt this privacy statement to reflect any new technical developments or legal changes and, if necessary, to update it when new services or products become available.

Responsible Party

Artheos GmbH
Seilerstätte 24
A-1010 Wien

On any matter relating to privacy or the exercise of your rights, you may contact the privacy officer at cypher@cpm23.com.

Data Access

Each time you access our website, your browser automatically transmits, for technical reasons, the data listed below to our web servers. The data is stored exclusively for statistical and technical purposes; for example, to evaluate the frequency of page visits or to detect malfunctions in server operations. The following data is logged and evaluated:

  • Request (file name of the requested file)

  • Browser type and browser version

  • Operating system used

  • Referrer URL, i.e., the website that directed you to our website

  • IP address

  • Date and time of your visit

  • The particular webpages visited within our website

We collect this data in accordance with our legitimate interest (see Article 6(1)(f) GDPR) and store the information in "server log files" on our website server. The server log files are stored for a maximum of one week and are subsequently deleted. If data must be stored to provide evidence, e.g., to clarify security breaches, such is excluded from deletion until the incident is conclusively resolved.

For the technical and organizational implementation of our internet presence as well as newsletter distribution, we make use of selected contracted data processing companies. All contracted data processing companies are contractually obligated to treat your personal data confidentially and to process it only within the scope of the service provision in accordance with our instructions. Data processing is conducted exclusively within the EU or EEA.

 

Online Application & Purchase of Products

If you apply to purchase products on our website, your data may be collected (name, address, telephone number, e-mail address, country of residence) and processed as part of this application for purchase, insofar as this is necessary to fulfill an application process and a potential purchase contract. This data is collected for the purpose of ordering and order processing, potential personalization of products and delivery and stored until the expiry of the legal obligation to keep records. Data will only be passed on to third parties if this is necessary for the processing of the contract. As such, data for processing may be disclosed to payment service providers and deliverers or carriers for the shipment of the purchased products.

In addition, personal data may be passed on to us when products are purchased via third parties (e.g. art agents). This data is necessary for the fulfillment of a potential contract. For information on data protection, please refer to the respective privacy policy of the provider.

The legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Without the supply of the data, we are not able to fulfill the contract.

Personal data will be stored for as long as it is necessary for the purposes for which it is processed, moreover for as long as there are legal obligations to retain it or for as long as it appears necessary for the assertion, exercise or defense of legal claims.

Marketing Communication

In case you have given us permission, and in order to be able to provide you with information about products and services of Artheos, we process the following personal data (Art.6(1)(a)GDPR): your e-mail address

For the abovementioned purpose we store the above-mentioned personal data until you withdraw your consent. The withdrawal of your consent does not affect the lawfulness of processing based on consent before the withdrawal.

The provision of the above-mentioned personal data in the context of marketing is voluntary. If you do not provide these personal data in the context of marketing and do not consent, you will not receive marketing materials.

Contact Form

When you contact us via the options made available (e.g., e-mail, or social media), your information (name, contact data, subject, and inquiry) will be processed to answer your inquiry.

The legal basis is the fulfilment of (pre-)contractual obligations pursuant to Art. 6(1)(b) GDPR or because of our legitimate interest pursuant to Art. 6(1)(f) GDPR in processing and answering inquiries from customers, interested parties, and partners.

Your data will be kept for the duration of the handling process and for a maximum of one year.

Such data will not be passed on to third parties without your consent.

Data Security

Safeguarding your data in our systems is a matter of utmost priority. It is our goal to manage your data with the greatest of care, taking all necessary technical and organizational security measures to protect your personal data from loss and misuse.

Access to our website is secured via HTTPS if your browser supports SSL. This means that communication between your terminal device and our servers is encrypted. Should you wish to contact us or our employees by e-mail, we would like to remind you that the confidentiality of the information transmitted cannot be guaranteed. Due to their technical design, the contents of e-mails can be viewed by third parties unless special technical security measures are taken.

Personal data will be stored as long as it is necessary for the purposes for which it is processed, and as long as there are statutory retention obligations or these appear necessary for the assertion, exercise or defense of legal claims.

Cookies

At the moment we do not use cookies or other analytical plug-ins on our website. In the future the website may use technologies such as web analytics and cookies to evaluate and improve the structure and navigation of our web presence and to customize it to suit your needs. You can revoke your consent at any time. Cookies are small data files stored on your device so that you can be automatically re-identified when you return to our website. Cookies can be stored permanently or only during a session. Two types of cookies are being used: strictly necessary cookies, which provide basic functions of the website, and target-oriented cookies, which help us to optimize the structure and navigation of our website and thus improve the quality of service. With both cookie applications, your IP address is immediately shortened and thus made anonymous so that it can no longer be assigned to you. Therefore, no personal data is collected or evaluated, nor is it linked to other such data. You can also prevent the installation of all types of cookies by adjusting your browser settings accordingly.
You may object in principle to the placement of cookies used for online marketing purposes for a variety of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, you may deactivate the storage of cookies in your browser settings. If you choose such a setting, you may not be able to use all functions of our website to their full extent.
 

Enable or Disable Cookies

At the moment we do not use cookies. We may use them in the future. In this case when we also use cookies to make our services as customer-friendly as possible. Cookies are small text files that are stored on your device to allow our website to recognize you [or your browser] each time you use our website. Cookies can be stored permanently or for one session only. Two types of cookies are used: essential cookies that provide basic functions of the website, and targeted cookies, which help us optimize the structure and navigation of our website and thus improve the quality of service. With both cookie applications, your IP address is immediately shortened and made anonymous so that it can no longer be assigned to you. This means that personal data is not recorded or evaluated, nor is it linked to other such data.

In addition, you can prevent the installation of all types of cookies by setting your browser accordingly.

A general objection to the use of cookies for online marketing purposes can be raised for many services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/

or the EU website http://www.youronlinechoices.com/. Furthermore, stored cookies can be deactivated by configuring your browser settings. If you choose such a setting, our website may not be able to fully support all functions.

Your Rights

Regarding the processing of your data, you have the right to: information, correction, deletion, restriction, data transferability, revocation, and objection. The right of revocation applies to data processing that is based on your consent. The right to object exists in the case of data processing that is based on the legitimate interests of the responsible party or a third party. If you believe that the processing of your data violates privacy laws or your privacy claims have otherwise been violated in any way, you may lodge a complaint with the regulatory authority. In Austria, this is the Austrian Data Protection Authority. If you would like to exercise any of the above rights, you can also contact us at any time at cypher@cpm23.com or by mail at: Artheos GmbH, Seilerstätte 24, 1010 Wien